Payment of Fees Policy

Effective date: January 2022

 

  • Life Coaching Services:
    1. Payment Schedule:
      1. Life coaching sessions must be paid for in advance of the scheduled session OR;
      2. Payment plan/Finance must have been accepted and commenced prior to first session.
      3. Payment of the initial, non-refundable deposit is due at the time of booking.
    2. Accepted Payment Methods:
      1. We accept payments through bank transfer, Stripe, Credit/Debit Card, EziDebit, and Lifestyle Finance.
    3. Late Payments:
      1. If payment is not received prior to the scheduled session, Life By Eight reserves the right to postpone or cancel the session until payment is received.
  • Retreats/Trainings:
    1. Deposit:
      1. A non-refundable deposit payable upon booking is required to secure your spot in a retreat/training.
    2. Full Payment:
      1. Full payment is due 7 days prior to event start date.
      2. Failure to complete the full payment by the specified date may result in the forfeiture of your spot in the retreat/training.
    3. Accepted Payment Methods:
      1. We accept payments through bank transfer, Stripe, Credit/Debit Card, EziDebit, and Lifestyle Finance.
  • Refunds and Cancellations:
    1. Refund & Cancellation Policy:
      1. Please refer to our Refund & Cancellation Policy for details on refunds related to all coaching services, retreats, events, and trainings.
  • Invoicing and EziDebit:
    1. Invoices will be issued for all paid in full services and events, specifying the amount due, payment due date, and payment instructions.
    2. If entering into a Direct Debit agreement, payment details will be outlined in service agreement with EziDebit.
  • Currency:
    1. All fees are quoted and payable in AUD.
  • Dispute Resolution:
    1. Any disputes regarding fees or payments will be resolved through good-faith negotiations. If an agreement cannot be reached, the matter may be escalated to legal mediation or arbitration.
  • Changes to Payment Policy:
    1. Life by Eight reserves the right to update or modify this Payment of Fees Policy at any time. Any changes will be effective upon posting on our website.

By engaging in our life coaching services or participating in our retreats/events, you acknowledge and agree to abide by this Payment of Fees Policy. Any questions regarding payment of fees please contact us at [email protected].